Here are some frequently asked questions. The fastest way to get support is to check the common issues below.
95% of inquiries we receive are related to these common issues.
I bought the product but I can’t access it?
If you encounter errors that prevent you from downloading please try a different browser (Firefox/Chrome).
If you need further help please contact us at: [email protected]
Do I have to wait after I order to receive my product?
No, you will receive access to your product immediately after payment.
Can I access my custom diet from a mobile/tablet?
Absolutely, The ComboTrim System comes in the .pdf format. You will need a program on each which can display this type of file. Most smartphones and/or computer systems already have a reader pre-installed.
I received an error when I try to order
We’ve partnered with ClickBank for handling the orders on our site. ClickBank is the leading retailer of digital products and has a very reliable ordering system. If the order page doesn’t work please try again in a couple of minutes.
Do you offer a money back guarantee?
Yes we do. As stated on our site, we’re so confident you’ll enjoy our product, we offer a full 60 day money back guarantee. Returns are handled directly by ClickBank – Click Here if you want to refund the product.
Is it safe to buy online?
We only accept online payments. In addition to credit Absolutely! Our merchant processor, ClickBank, is the premier choice of businesses selling their products and services online. They have an excellent track record of safety and security for online purchases, any your information is NOT revealed to anyone else, not even us.
ClickBank’s secured and approved merchant process is noted by a yellow lock at the bottom or top of the page during your order. Using the latest encrypting technology, 128-bit SSL ensures a safe and secure transaction.
Can I pay by telephone or send a check?
We only accept online payments. In addition to credit cards, we also offer payments via PayPal.
We use a 3rd party processor(Clickbank) which handles the transaction to ensure safety and security.
Still can’t find what you’re looking for? Need more help? Contact us at: [email protected]
Disclaimer: This website & The ComboTrim System do not provide medical advice. The information, including but not limited to, text, graphics, images and other material, contained on this website & The ComboTrim System are for educational purposes only. Results May Vary: Causes for being overweight or obese vary from person to person. My personal results should NOT be seen as typical, implied or guaranteed. Testimonials, case studies, and examples found on this page are results that have been forwarded to us by users of The ComboTrim System products and related products are not intented to represent or guarantee that anyone will achieve the same or simliar results. Whether genetic or environmental, it should be noted that food intake, rates of metabolism and levels of exercise and physical exertion vary from person to person. This means weight loss results will also vary from person to person. The content of The ComboTrim System is not intended in any way as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website or in The ComboTrim System. The use or reliance of any information contained in The ComboTrim System is solely at your own risk. The ComboTrim System as a company is not liable for any loss or damage inflicted by the information presented in their products. You must be at least 18 years of age to use this Website and/or to purchase/use The ComboTrim System. ClickBank is the retailer of products on this site. CLICKBANK® is a registered trademark of Click Sales Inc., a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410 Boise, ID 83709, USA and used by permission. ClickBank’s role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these product.